FAQ

FAQ

 

How will I get my ebook?

Your eBooks are delivered automatically. You should get an email from BookFunnel immediately upon purchase. If the email hasn’t arrived in 5 minutes, look for it in your spam folder, or if you have Gmail, look for it in your promotions folder.

If you have more than one email address, the book will be delivered to the email address you used at checkout.

If it hasn't arrived after a bit, then email Bookfunnel for technical help! The folks at Bookfunnel are very good at solving any problems (and they are very nice!) so if you need technical help with your ebook email:

help@bookfunnel.com

You Automatically Have Your Own Book Library at BookFunnel!

Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:

https://My.BookFunnel.com

Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.

How will I read my ebook?

You should be able to load your book on most devices. There will be instructions on how to do that on the download page. The easiest way is to install the Bookfunnel app on your eReader - there will be instructions for this with your download ( don't worry, it's easy!)

The Bookfunnel app works on the following:

Kindle Fire tablets after 2015

Kobo eReaders except Kobo Aura

Nook tablets after 2014

Apple devices: Apple Books, iTunes, iPads, and iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012); Android Tablets and Phones after Android 5.1(2013)

You can also read on your computer using Chrome or Firefox browser.

Unfortunately, the Bookfunnel App doesn't work on:

E-Ink devices include Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight, and Kobo Aura.

Internet Explorer browser

Kindle Fire 1st Gen (2011)

NOOK Color (2010), NOOK Tablet (2011), NOOK HD (2012)

If you have one of these, you can install Chrome or Firefox on your computer, or read in the cloud on your phone, or sideload it onto your device (the Bookfunnel support team can help with this).

 BookFunnel Help Page for ebooks

Find help here https://getbookfunnel.com/

What payment methods do you accept?

PayPal, Shopify’s own ShopPay, credit cards,